Process Management

Cambrian's management consultants have extensive experience providing process management services for Financial Services firms, including:

  • Operations Strategy
  • Organization Strategy
  • Process Reengineering
  • Cost Restructuring

For an example of a recent process management success:

Case Study

Client Challenge

Our client is a US wealth management firm headquartered in New York with offices on the East Coast and West Coast. The firm has been through a number of acquisitions and divestments and needed to save costs in order to improve margins, while refocusing its management on profitable client segments and maintaining appropriate client-service levels.

Cambrian Approach

We performed an operations restructuring review across all the wealth management offices in seven states. We analyzed their technology spend and product road-map to understand the dependency on revenues and cash-burn for each new release. This restructuring analysis included a full definition of cost savings from headcount reductions, office leases, third-party data services, application software and data centers. The restructuring process also included legal and risk reviews which covered the revenue forecasts, cash-flow analysis and client impact. The results were discussed with the management team and presented to the CEO.

Business Results

The recommendations were presented to the Board of Directors. One high-cost office was closed and two were restructured. A new location was launched in the Midwest, with significantly lower staff costs. Contracts with data and technology providers were renegotiated and off-shore resources were deployed in Asia to provide extra headcount for accelerating the product road-map.

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